Terms & Conditions

Somatic Clarity · Kaeko Nakagawa · Last updated: April 2026

Medical Disclaimer

This work is not psychotherapy, medical treatment, or a substitute for professional mental health support. It is not intended to diagnose, treat, or cure any condition. If you are in acute crisis or require clinical care, please seek appropriate professional support.

Before your session

Please ensure you have complete privacy during your session. Sessions are conducted via secure video call. In the unlikely event of a technical issue on the day, we will reschedule at the earliest opportunity.

If you do not attend within 15 minutes of your scheduled start time and have not made contact, the session will be considered cancelled. The session fee will not be refunded in this case.

After your session

You may feel tired or emotionally tender after a session. As a precaution, please avoid alcohol, driving, and intense exercise for 24 hours following your session. Staying hydrated is strongly encouraged.

confidentiality

All session content is strictly confidential. We will not disclose that you are a client, nor share any details of your sessions with anyone.

A brief record of each session — date and summary only — is kept for up to five years, after which all records are permanently destroyed.

Recording of sessions is permitted for your personal use only. Please request permission before recording.

Privacy Policy

Personal information you provide — via the enquiry form, email, or at the time of booking — is used solely to communicate with you about the services you have requested. Your information is not retained beyond that purpose.

We use Stripe for secure payment processing. Stripe may collect payment details and device information as part of the transaction process. For details, see Stripe’s Privacy Policy.

Terms of use

The content on this website is provided for general information purposes and is subject to change without notice. All content, including written work and images, is owned by Kaeko Nakagawa / Somatic Clarity. All rights reserved.