Terms & Conditions

Lake view in Hokkaido
Pink sunset by the lake in Hokkaido
autumn roll
Slide 1
Slide 2
Slide 3

Terms & Conditions, Privacy Policy, and Commerce Disclosure

Last updated : April 2026


Business Information
  • Business name: Somatic Clarity
  • Operated by: Kaeko Nakagawa
  • Location: Tokyo, Japan
  • Contact
Services and Pricing
  • Please All sessions are conducted remotely via secure video call (Zoom).
  • Introductory Conversation — 45 minutes
  • ¥9,000 / USD $72
  • A low-pressure first session to experience the work and explore fit. No commitment required.
  • Clarity Session — 90 minutes
  • ¥22,000 / USD $180
  • A full session working with what is emotionally, somatically, and cognitively present until something shifts.
  • Clarity Process — 5 sessions over 6–8 weeks
  • ¥100,000 / USD $800
  • For deeper transitions and longer-held patterns. Includes brief notes after each session.
Payment
  • Payment is accepted via credit card and debit card through Stripe’s secure payment platform. Payment must be completed at least 24 hours before your session.
Session Guidelines
  • – Sessions are conducted via Zoom. Please ensure you have complete privacy during your session.
  • – In the unlikely event of internet issues, the session will be rescheduled at no additional cost.
  • – Please have water nearby. Staying hydrated supports the process.
  • – You may feel sleepy after a session. As a precaution, please avoid alcohol, driving, or intense exercise for 24 hours afterward.
  • – Recording is permitted for personal use only. Please request permission in advance.
  • – Please have a pen and paper nearby to note anything that feels important.
Cancellation Policy
  • Cancellations made more than 24 hours before the scheduled session start time are eligible for a full refund, minus any applicable transaction fees. Cancellations made within 24 hours of the session start time are non-refundable. If a client fails to attend without prior notice, the session fee will not be refunded.
  • If a client fails to attend without prior notice within 15 minutes of the start time, the session fee will not be refunded.
  • In the event of a technical issue on our side, the session will be rescheduled at no additional cost.
service delivery
  • Sessions are delivered online via secure video call. Access details are sent by email after payment is confirmed. No physical goods are shipped.
confidentiality
  • We will not disclose that you are having a session or any details about the session to anyone.
  • We keep a record of each session, including the date and a summary of the conversation, for five years. After this period, all records will be destroyed.
Privacy Policy
  • Personal information you provide via the enquiry form on this website or by email when booking an appointment will be used solely to contact you with details about the service you have requested. Your information will not be retained for any other purpose or shared with any other organisation.
Terms of use
  • The content on this website is for general information and use only and is subject to change without notice.
  • All contents including art works of this website are owned by Kaeko Nakagawa. All rights reserved.
Medical Disclaimer
  • This work is not psychotherapy, medical treatment, or a substitute for professional mental health support. If you are in acute crisis or require clinical care, please seek appropriate professional support.